Privacy Policy

Welcome to Chicago Custom Saunas

Your privacy matters to us. We are committed to protecting any personal information you share while visiting our website or communicating with our team. This Privacy Policy explains what data we collect, how it is used, and the safeguards we have in place.

By browsing or interacting with our website, you agree to the practices outlined below.

1. Information We Collect

With your consent, Chicago Custom Saunas may collect the following details:

Name – To personalize communication and respond to your inquiries.

Phone Number & Email Address – To provide estimates, schedule consultations, confirm project details, and send updates.

We only collect information you voluntarily provide through forms, quote requests, or direct communication. We do not automatically capture personal data or use cookies to track individual users.

2. How We Use Your Information

Your details are used solely to support the services you request and improve your customer experience. Common uses include:

Responding to inquiries and preparing accurate service quotes

Scheduling consultations and following up on sauna projects

Confirming logistics, materials, and installation details

Improving website usability and internal analytics

We never sell, rent, or trade your information with third parties for promotional purposes.

In some cases, limited details may be shared with trusted contractors directly involved in your sauna project. This is only done to complete the work you’ve requested.

SMS communication: If you provide a phone number, it may be used for project-related text messages. Standard carrier rates may apply. You may opt out at any time by replying “STOP.” Your SMS data will never be shared outside our organization.

3. Consent to Use

By submitting personal information through forms on chicagocustomsaunas.com or by contacting us via phone or email, you consent to the collection and use of your data under this Privacy Policy.

If you prefer not to share information online, you may contact us directly at (312) 667-3554.

4. Your Rights & Opt-Out Options

We respect your right to control your personal data. At any time, you may:

Opt out of text or email communication

Request removal of your details from our system

Update or verify the information we have on file

To submit a privacy-related request:
📞 Call us: (312) 667-3554
🌐 Submit a message: http://chicagocustomsaunas.com/contact

All requests are processed promptly and carefully.

5. Updates to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our services, data practices, or legal requirements. Any updates will be posted on this page. Continued use of the site after updates indicates acceptance of the revised terms. We recommend reviewing this page periodically.

6. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact us:

Chicago Custom Saunas
📍 Serving Chicago & Surrounding Suburbs
🌐 http://chicagocustomsaunas.com
📞 (312) 667-3554

We are committed to safeguarding your privacy while helping you create a healthier, more relaxing space in your home or business.